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E-Commerce

E-commerce should be a 24/7 self-service center where customers can request quotes, access order history, check pricing and availability, review order status, display receivables, print invoices, and shop for surpluses and specials, as well as place everyday sales orders, among numerous other capabilities.

Web services open up a world where businesses are able to share and request information they want with ease and speed like they never have before. Web Services lend themselves to the automation of inter-company transactions and solve back-end integration problems. Using standard protocols such as XML, Web services provide a way to discreetly package business applications by using API's (application programming interfaces) and make them accessible via the Internet to external databases and other applications.

Distribution and Manufacturing organizations alike will dramatically improve their customer and supplier activities by deploying real-time and automated Web services. Distributors that maintain dealer networks, such as manufacturing-distribution enterprises and key industrial distribution companies, should lead this adoption because they already have the well defined business relationships and procedures in place.

Streamlining and fully integrating an e-commerce solution is the fastest and most effective way to get ahead of your competition. Reducing costs and improving customer service will gain the competitive advantage you need to win – and the way to accomplish this is by leveraging e-business. The key to success in e-business is to allow customers and distributors to have direct, real-time access to their data – let your business make a difference in their business and everyone wins. (Available with the NDS Xephr software.)

The NDS E-Commerce solution allows you to take your business to the web, expanding your business faster and more cost effectively.  Our E-Commerce solution addresses many functions required to compete in today’s economy, and can be tailored to fit the needs of your company, including:

  •  Sales Order Processing and Tracking
  • Customer Relationship Management (CRM)
  • Data Integration between Multiple Companies
  • Catalog Manager
  • Event Tracker
  • Online Catalog
  • Web Sales Order Support
  • Inventory and Distribution System Integration

For Customers and Suppliers, the E-Commerce solution offers real time access to relevant data, including:

  • Online Catalog
  • Secure Shopping Cart
  • Multiple saved carts and wish lists
  • Inventory Availability
  • Order Tracking
  • Order History
  • Outstanding Balances
  • Online Payments and Payment Status